General Account Registration Success
BUT . . . Verify and/or Checkout to Confirm your Plan(s) are Active!
Great. You have either registered your account only OR registered your account & successfully completed your payment.
We can’t wait to begin your WordPress website help & support!
BUT STOP (let’s verify your site access for your plan & account)!
READ AT LEAST THE “SUMMARY INFO” SECTION BELOW:
Summary Info: If you have created a account via a social media network connection, then go to Memberships & Change Your Plan now to select your plan, checkout, and be sure your Account is “Active” afterwards. No matter if you used a social media network to create your account or via the standard registration (i.e. name, username, email etc.), you then should still check your Account to be sure the status is showing as “Active” so you have correct access. For example, all “Active” plans should have access to Support Control (your help & support hub). You will find your special dedicated email address you use to send job requests or you may submit jobs direct in the Support Control too (all history and emails are synced on that page for you along with other useful support resources). You can send requests the way you like to work (via email or by Support Control).
If you do not show your plan level status as “Active” and you feel it should be, then contact us for help (below explains more if you need further detail).
[ms-note type=”info”]If you selected a paid plan, the Payment Gateway may take a couple of minutes to process and return the payment status.[/ms-note]
(if you want more info & details)